Terms of Service + Conditions / Policy

Welcome to Juli’s Therapeutic Care!

These terms and conditions outline the rules and regulations of Juli’s Therapeutic Care.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Juli’s Therapeutic Care if you do not agree to take all of the terms and conditions stated on this page.

Terms of Booking

We understand that life can be unpredictable, and sometimes plans change. If you need to reschedule or cancel your appointment, we kindly ask that you provide at least 48 hours' notice to ensure we can best accommodate all our clients.

Cancellation Fees:

Rescheduling involves changing the date or time of your booking, and we will always do our utmost to find a time that works for you. However, if you need to cancel and are unable to provide a minimum of 48 hours' notice, a cancellation fee of 20% of the treatment cost will be applied. This policy helps us manage our schedule efficiently and honour the time reserved for you.

We appreciate your understanding and cooperation!

To reschedule/cancel via FRESHA APP, that you initially booked through. Everything is managed via FRESHA app to ensure efficiency and accuracy, so please do not cancel via phone call, texts, Social Media platforms: Instagram DM, Facebook Messenger, as it may be not be seen during treatments.

Arrival:

  • Clients are kindly requested to arrive at least 5-10 minutes before their scheduled appointment and ensure their consultation form is completed in advance. Please note that late arrivals may result in a shortened session to respect the schedule of other clients.

Personal Information/Medical Conditions and Guidance :

  • Please inform us of any existing medical conditions, such as injuries, allergies, or other health concerns, prior to your session to ensure we can deliver safe and suitable services within the consent form

  • It is essential that you provide accurate complete information when booking services, including personal details, contact information, and any relevant health or medical history.

  • It is vital that you notify us of any changes since your last treatment of your medical condition, health history, or personal circumstances that may affect your treatment.

Contact Us:

If you have any enquiries or questions please contact us at julianadtnguyen@gmail.com